Our live webchat services and online customer support bring your website to a whole new level. With our own integrated platform, we can respond immediately to customer enquiries, deal with questions and provide answers ensuring that we retain the visitor and help in converting to a sale or qualified lead. 

 

When you get traffic to your website if a potential customer or client can’t find what they are looking for, want to ask an immediate question, or just have an enquiry often they will move onto the next website, and very rarely do they return. By having a live webchat service on your website, you are adding an extra dimension and an extra layer to close the deal, whether it is a sale, a lead or simply dealing with a customer issue. Although this can be done by an AI bot, these do not bring the personal (and professional) touch to your site and in some cases just adds frustration to the potential customers enquiry.