Maximise Every Opportunity: Ensure Every Call is Answered with The VA Team

Can you confidently say that every call your business receives is handled promptly and professionally? If not, you might be letting valuable leads slip through the cracks. Read on to see how we can solve this for you."

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Ensure Every Call is Answered Who are we ?

Hi, I’m Kenneth Pote, Managing Director of The VA Team. With decades of experience supporting business owners, we’ve built The VA Team into a trusted partner for UK businesses, ensuring calls are answered efficiently, and opportunities are never missed.

VIRTUAL What does it Matter?

Research shows businesses lose thousands of potential revenue by missing or mishandling calls. For example image the following scenario: 1 x Missed Call = £90.00 For every missed call you could be losing the following amounts of revenue: Weekly: £450.00 Monthly: £ 1,800.00 Yearly: £ 21,600.00

The VA Team prevents this by managing your calls, allowing you to focus on growth without sacrificing customer service. Our team of experts handles your calls, filters out spam, and delivers exceptional service on your behalf.

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VIRTUAL RECEPTIONIST Call Answering

First impressions count and that is why as your virtual receptionist, we will always handle calls with efficiency and professionalism, dealing with both inbound and outbound customer services.

...and client enquiries, transferring, forwarding calls as well as providing booking management services so that you know that your business telecommunications are in safe hands.

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DIGITAL TRANSCRIPTION & Copy Typing Services

We understand the importance of accuracy, as well as grammatically correct documentation so our digital transcription and copy typing services provide a comprehensive coverage of meetings, audio and video text. YOu say it, we type it!

...to document typing to ensure that nothing is missed, and you have the full transcript in full or your meeting, or voice recordings and with the peace of mind that this has been done to the upmost of standards and mistake-free.

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LIVE WEBCHAT Management

With our live webchat management services, never miss out on a sale or enquiry. Visitors to your site can interact with a real person which not only increases the chance of sales and conversions but adds a human touch to website.

...a human touch, which no AI or chat bot can do. As well as sales and enquiries we can provide a live customer service and website support through your site adding real value to your customer base and at the same time freeing up your time to get on with other key aspects of your business.

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VIRTUAL SERVICED ACCOMMODATION Guest Management Services

Getting your serviced accommodation ready for your guests is a time-consuming task. You might need to renovate the property, improve the amenities, and beautify the property and surroundings. Along with the operations, there are other tasks like booking channel listings, guest communication, and calendar management. Tailored to your requirements, we can assist you manage and maintain your properties guest management services. Whether on booking channels or direct bookings,

The VA Team can take care of all your requirements and provide a comprehensive guest management service to suit your serviced accommodation.

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