PROVIDING SUPPORT THROUGH A WIDE RANGE OF VIRTUAL SERVICES Here to help you and your business
Running a business means juggling multiple tasks, but missing calls could mean lost opportunities. At The VA Team, we serve Bracknell businesses with professional call answering and virtual assistant services for businesses in Bracknell, ensuring you never miss an important client call again.
"Perfect for tradespeople, healthcare professionals, estate agents, and service-based businesses in Bracknell.”
CALL ANSWERING SERVICES Who Benefits from Our Services?
We support small and medium-sized businesses across multiple industries in Bracknell, including:
🔹 Tradespeople – Plumbers, Electricians, Heating Engineers
🔹 Clinics & Healthcare Professionals
🔹 Estate Agents & Property Managers
🔹 E-commerce & Service-Based Businesses
CALL ANSWERING SERVICES How Our Virtual Receptionist Service Works
Divert Your Number
Simply forward your business number to us.
We Answer Calls Professionally
Our team handles every call as if they’re part of your business.
We Relay Messages or Transfer Calls
Receive accurate messages or get urgent calls forwarded.
We Schedule Appointments
Keep your calendar organised effortlessly.
Flexible & Affordable Call Answering in Bracknell
Operating Hours: Monday to Friday, 08:00 - 18:00 (Custom hours available upon request)
After-Hours Calls: Redirected to a professional voicemail, with callbacks the next business day.
FAQs – Everything You Need to Know
What is a Virtual Assistant, and how can it help my business?
A Virtual Assistant (VA) is a remote professional who can handle various administrative tasks such as call answering, appointment scheduling, email management, and customer support. Using a VA allows businesses to save time, reduce overhead costs, and ensure that their operations run smoothly.
How does your Call Answering Service work?
Our call answering service ensures that a trained professional answers every call to your business. We can take messages, transfer urgent calls, schedule appointments, and provide basic customer service, acting as an extension of your business.
Can you customise the service to fit my business needs?
Absolutely! We offer customisable plans tailored to your business requirements, whether you need full-time call handling, after-hours support, or overflow call management.
Will my customers know they are speaking to a Virtual Assistant?
No, our team is trained to integrate with your business seamlessly. We answer calls professionally using your business name and follow your specific guidelines, ensuring a consistent and professional experience for your customers.
What industries benefit the most from your services?
Our services are ideal for tradespeople, healthcare professionals, estate agents, e-commerce businesses, and small to medium enterprises that need reliable and cost-effective call-handling solutions.
How do I get started with The VA Team?
Getting started is easy! Simply contact us, and we'll walk you through our onboarding process to understand your needs and set up your virtual receptionist service quickly.
What is the process for the call answering service?
Number Diverting: The client company diverts their business phone number to the phone number of the call answering service. This is usually done through their telephone service provider or through VoIP (Voice over Internet Protocol) system settings.
Call Reception: When a call comes in on the diverted number, it is received by the answering service rather than the client's office. The service’s receptionists answer using the client company's name, acting as if they are part of the company.
Interaction Handling: The operators at the answering service are trained to handle different types of interactions based on the guidelines provided by the client.
Message Relay: If a message is taken, the call answering service ensures that it is forwarded promptly to the right person or department within the client's company.
What happens after Hours?
The call will be received in a professional voicemail, and one of the call answering service receptionists will return it the next working day.
How does your Call Answering Service work?
Our call answering service ensures that a trained professional answers every call to your business. We can take messages, transfer urgent calls, schedule appointments, and provide basic customer service, acting as an extension of your business.
Can you customise the service to fit my business needs?
Absolutely! We offer customisable plans that can be tailored to your business requirements, whether you need full-time call handling, after-hours support, or overflow call management.
Will my customers know they are speaking to a Virtual Receptionist?
No, our team is trained to integrate with your business seamlessly. We answer calls professionally using your business name and follow your specific guidelines, ensuring a consistent and professional experience for your customers.
What industries benefit the most from your services?
Our services are ideal for tradespeople, healthcare professionals, estate agents, e-commerce businesses, and small to medium enterprises that need reliable and cost-effective call-handling solutions.
How do I get started with The VA Team?
Getting started is easy! Simply contact us, and we'll walk you through our onboarding process to understand your needs and set up your virtual receptionist service quickly.
Do you help with medical billing?
While our Virtual Assistants handle call answering, appointment scheduling, and admin tasks, we also provide medical billing services. We can assist with basic invoicing, payment follow-ups, and liaising with medical insurance to streamline your process
CONTACT THE VA TEAM TODAY! 📍 Serving Bracknell & Surrounding Areas
We will answer your questions about our assistance, receptionists, chats and serviced accommodation, guests management services.
+44 (0)203 474 0859
info@thevateam.co.uk
Stop missing important calls and start improving your customer experience today!
